HOW TO STOP PAYMENT ON A DIRECT DEBIT
STOPPING OR LIMITING PAYMENT ON A DIRECT DEBIT
You can stop payment on:
Important: you will need your customer number and PIN code.
LIMITING THE PAYMENT AMOUNT AND/OR FREQUENCY OF:
You can stop payment:
You can limit direct debit payments only with your BNP Paribas branch by going there in person or contacting it via phone, mail or fax.
WHAT INFORMATION MUST BE PROVIDED?
For both stop payment orders and limits:
STOP PAYMENT ORDER TIME LIMIT
The bank must receive the order to stop or limit payment on a direct debit by the day before it is due, at the latest.
HOW TO REQUEST "REIMBURSEMENT" OF A SEPA DIRECT DEBIT ALREADY WITHDRAWN FROM YOUR ACCOUNT
You can contest an authorized direct debit within 8 weeks starting from the date the account was debited or within 13 months for an unauthorized direct debit (no authorization signature). In the second case, the beneficiary has the burden of proof of the direct debit authorization validity.
View the BNP Paribas Rates and Conditions.
FIND OUT MORE ABOUT OUR ONLINE SERVICES
Discover all the transactions you can carry out remotely by referring to our Online Services Guide.