Transferring your account to another branch
You must create a transfer order for the accounts, policies and services that you wish to have transferred. The order is free of charge.
A transfer order can be obtained at your old branch, new branch or any other BNP Paribas branch. Joint-account holders must both sign the order.
Your branch advisor will help you find solutions for changing branches.
Terms and conditions for transferring your account
Learn more about the impact on your account management in transferring to another branch.
When transferring your account to another branch, all of your account (e.g. checking, savings, etc.) and policy numbers will remain the same.
You can continue using your checkbook. If you opted for automatic renewal, your checkbook will automatically be sent to your new branch once the last ten checks have been processed.
You can continue using your current card(s). The PIN code(s), card number(s) and conditions of use remain the same. If your card(s) is/are in the process of being renewed with delivery to the branch, the new card(s) will be kept at your old branch while awaiting your instructions.
You can send single transfers at any time using our online and mobile banking services (mabanque.bnpparibas, etc.). You can send single transfers at your new branch once the transfer of your account is complete (approximately 5 business days from the receipt of the transfer order). Existing standing orders remain valid.
DIRECT DEBIT AND INCOMING TRANSFERS
No action needs to be taken with the institution debiting your account or sending a transfer to your account.
BNP Paribas will send you:
POWER OF ATTORNEY
Powers and powers of attorney associated with your accounts remain unchanged; signers conserve their rights and powers.
Your customer number, PIN code and all preferences (e.g. list of beneficiaries for outgoing transfers, account names, etc.) remain the same.
SAVINGS / LIFE INSURANCE / NON-LIFE AND CASUALTY INSURANCE / HEALTH INSURANCE / LOANS
All contracts and policies will automatically be transferred to your new branch.
The transfer period varies according to the securities held but will not freeze buy/sell transactions.
HOME / AUTO INSURANCE
If you are only switching branches but not changing your home address, your policies are transferred automatically to your new branch. If you are changing your home address as a policy holder, you will receive a letter from Natio Assurance informing you of the contact information for your general agent with an amendment to your contract enclosed (and a quote to be signed and returned if you subscribed to your policy before 1999-10-18).
BNP ALARM AND REMOTE SURVEILLANCE SYSTEM
If you have a BNP alarm and remote surveillance system and have not changed your home address, your contract will be transferred to your new branch automatically. If you are moving to a geographical zone not covered by Protection 24, your contract will be automatically cancelled.
BNP PARIBAS, THE BANK FOR A CHANGING WORLD
For assistance or to make a claim/contest a charge, your advisor can be reached on their direct line (a standard rate call). If you do not have the number for their direct line, you may send them a secure message when logged into your account and they will provide you with this information.