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video surveillance home insurance

VIDEO SURVEILLANCE HOME INSURANCE

Property insurance

Our Protection 24 experts are watching over you

Protection-habitat-videosurveillance

Protection Habitat Video Surveillance: a camera linked to the Protection 24 Remote Surveillance Centre to protect your house or apartment from burglary, and connected to your smartphone or tablet so that you can check everything is OK at home whenever you want.(1) (2)

  • From €12.99 incl. tax per month

(1) Equipment required for the Protection Habitat Video Surveillance offer: 1 smartphone or 1 tablet, 1 camera connected to the Internet and plugged in (sold by Protection 24 for €120 incl. tax).
(2)Offer available for BNP Paribas private individual customers whose residence to be protected is located in metropolitan France (excluding Corsica and Monaco).

Learn more about VIDEO SURVEILLANCE HOME INSURANCE (video)

Benefits

ALARM MANAGEMENT BY PROTECTION 24

- The operators of the Protection 24 remote surveillance centre, APSAD P3 certified and based in France, detect any intrusion when the camera is active.
- They use the video to verify the reason for the trigger and, if necessary, call the police in the event of a proven intrusion.
- When triggered, you will receive a notification directly on your smartphone's screen.

Equipment

A powerful camera

- Camera to install yourself quickly and easily.
- Connected to the Protection 24 remote surveillance centre and connected to your smartphone or tablet.
- Works with WiFi.
- Night vision.
- Integrated motion sensor.
- Integrated microphone and speaker: audible warning and questioning.
- HD video up to 1.3 million pixels, 1280 x 720 resolution.

À-la-carte options(3)

ADDITIONAL SERVICES AND EQUIPMENT ACCORDING TO YOUR NEEDS

You can use Protection 24 for additional services:
- Have your camera installed by a professional.
- Dispatch a security officer to the site in the event of an alarm.
- Assistance services such as guard service or emergency repairs.

You can purchase up to 5 camera.

(3) These options are subject to a fee at the rates indicated in the price list of the Video Surveillance Home Insurance offer.

Connected

A MOBILE APP TO MANAGE YOUR CAMERA

- Enable and disable monitoring.
- View the inside of your home live and start a 2-minute recording whenever you want.
- View the videos immediately if an alarm is triggered.
- Be informed of events occurring in your home, via notifications on your smartphone or tablet.

App included in the subscription and available on the App Store and Google Play.

Further details

Detailed characteristics of

VIDEO SURVEILLANCE HOME INSURANCE

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  • ELIGIBILITY
  • SERVICES AND EQUIPMENT
  • TECHNICAL REQUIREMENTS
  • CONTRACT TERM
  • PRICING
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ELIGIBILITY

In order to sign up for Video Surveillance Home Insurance, you must be a BNP Paribas customer, at least 18 years old and reside in metropolitan France (excluding Corsica or Monaco).

FAQs ()

  • Does it work as well in a house as in an apartment?
  • Protection Habitat Video Surveillance is perfectly adapted to all types of housing, provided there is electricity and Internet. The camera fits discretely into your home.
  • When do I start paying for my subscription?
  • You start paying when the camera is connected to the Remote Surveillance Centre and the video surveillance service is active.
  • How do I know if my camera is faulty?
  • If a malfunction occurs on your Internet or electrical connection, you will receive a notification via the Protection 24 mobile app, informing you of the disconnection. You will also be notified as soon as the situation returns to normal.
  • What if I move? What if I am transferred?
  • If you are moving within metropolitan France (excluding Corsica and Monaco) you can keep your subscription. The camera is very easy to install and uninstall.
  • What if I want to protect myself when I am at home?
  • If you have more than one camera, the "Partial commissioning" feature included in your subscription with additional camera option allows you to activate a single camera in the area to be protected (e.g. protect the ground floor at night when occupants are upstairs).
  • What if I have a dog or a cat?  
  • We recommend instead opting for the Alarm and Remote Surveillance offer. An adapted configuration ("small animal" sensors or opening door and window sensors) allows your pets to move about freely in your home, even when the system is activated.
  • What if I regularly turn off the electricity in my secondary residence?
  • To work properly, the video surveillance service requires a permanent electrical connection for the camera. Alternatively, you can opt for the 100% autonomous Video Surveillance Home Insurance.
  • When are the police notified?
  • Under the law, remote surveillance companies are required to call the police only in case of an alleged break-in, under penalty of a severe fine. Access to the video allows us to quickly clear up any doubts and call the police properly.

In addition

  • protection-habitat-petiteProperty insuranceALARM AND REMOTE SURVEILLANCE SYSTEMProtect your residence with the complete Alarm and Remote Surveillance System.
  • Assurance habitationProperty insuranceHOME INSURANCEBNP Paribas Home Insurance insures you and your home in the event of a claim.
  • Assurance AutoProperty insuranceBNP PARIBAS AUTO INSURANCEBNP Paribas Auto Insurance covers your vehicle and protects you in the event of an accident.

Have a question?

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For assistance or to make a claim/contest a charge, your advisor can be reached on their direct line (a standard rate call).