Security tips

Learn more about good practices for keeping your online
banking experience safe and convenient.

Back

Browse securely

Discover 7 tips for secure online browsing
(in French only)

Read the 7 tips through our infographic

View the BNP Paribas security guidelines

Verify your email address

Check if your email address has been exposed in a data breach on popular websites

Under no circumstances, will your email address be saved or used for marketing purposes

Good news, your account has never been hacked!

Please stay alert by changing your password regularly

Call us in case of emergency

Have you filled out a form and given out a number received by SMS?

Immediately contact the Customer Service Center at 34 77* (free service + cost of call) in order to check your accounts Phone number accessible from abroad: +33 (0)1 57 08 22 00 (free service + cost of call).

Have you given out your debit card number?

Immediately contact the BNP Paribas Stop Payment Center at 34 77* (free service + cost of call) and follow the instructions to block your debit card. Phone number accessible from abroad: +33 (0)1 40 14 44 00 (free service + cost of call).

Then contact the Customer Service at 34 77* (free service + cost of call) in order to check your accounts. Phone number accessible from abroad: +33 (0)1 57 08 22 00 (free service + cost of call).
For the performance of your contracts or in the event of a claim or dispute, you can contact your Advisor on their direct line (cost of a standard call). If you no longer have their direct phone number, you may send them a message through your secure message center and they will provide it to you.

* Available Monday to Friday from 8 am to 10 pm and on Saturday from 6 am to 6 pm (excluding holidays).